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Freshers/Experienced Walk-in Drives in Hyderabad,Bangalore by IBM – From 9th to 14th December 2013

Freshers/Experienced Walk-in Drives in Hyderabad,Bangalore by IBM – From 9th to 14th December 2013

Company Name  : IBM

Qualification      : Any Graduate/Diploma

Experience        : 0 – 4 Years

Job Location      : Hyderabad,Bangalore

Job Role           : Technical Support Associate – IT Help Desk

Job Description:

# Providing Voice, Email & Chat support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.

# The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.

# Remote Infrastructure support delivery

# perform problem cause analysis

# Resolve routine customer problem

# Ability to Identify Opportunity & Implement Process Improvements

# has technical experience and skills in the areas of problem determination, creativity and analysis.

# Ability to meet a set of defined account agent productivity measurements.

# Understanding of operating systems

Desired Profile:

# Freshers/ (Experienced up to 4yrs)

# Bachelor’s Degree/ Diploma (12+3)

# Fluency in Communications Skills (both spoken and written)/ soft skills

# Excellent Communication skills

Walk In details For Different Dates:

Walk In Dates: 9th – 13th December 2013

Walk In Time: 1 PM – 4 PM

Venue:

IBM India Private Limited,

EGL D Block , Intermediate Ring Road,

Koramangala, Bangalore- 560071

Or

IBM India Pvt Ltd,

IBM Tower, 3B, MindSpace, Survey No. 64,

APIIC Software Layout, Madhapur,

Hyderabad-560081.

Walk-in Date: 14th December 2013

Walk-in Time: 10 AM – 1 PM

Venue:

IBM India Pvt. Ltd,

SA 1, Opp to Jalbhavan,

Banerghatta road, Bangalore

or

IBM India Pvt. Ltd,

3A, Mindspace, Madhapur,

Hi-Tech City, Hyderabad

Contact Persons: – Deepak / Arun / Shravan.

MANDATORY DOCUMENTS:

# Updated Resume

# Copy of this Job Posting is Mandatory

# Photo Id proof (PAN Card or Passport or Voter’s Card or Driving License or Adhar card) Original

# To take your candidature further, Pl register or create an account by clicking the below mentioned link and apply for this Job Requisition – GPSD-0587409 and upload your CV and Photo Id proof.